NaamX Solutions provides:

• Web Hosting – high-performance, secure hosting plans
• Cloud Services – scalable infrastructure and storage
• ERP & POS Solutions – integrated business management tools
• SaaS Applications – innovative software as a service
• Website Development – custom design and development
• Domain & Related IT Services – registration, DNS, SSL and more

Users must:

• Provide accurate information during registration and account updates
• Maintain account security (strong passwords, restricted access)
• Use services legally and in compliance with all applicable laws
• Avoid abusive activities that could harm platform stability or other users

The following activities are strictly prohibited:

• Sending spam emails or unsolicited bulk messages
• Hosting malware, viruses, ransomware or any malicious code
• Phishing, hacking attempts, or unauthorized access to systems
• Illegal content distribution (pirated media, child exploitation, etc.)
• Resource abuse affecting server performance (cryptomining, DoS attacks, excessive CPU/IO)

Violations will result in immediate account termination and potential legal action.

All payments are non-refundable unless otherwise stated in a specific service agreement or required by consumer law.

Late payments may result in suspension or termination of services. Accounts with overdue balances will be disabled after 7 days of delinquency and may incur a reactivation fee.

We aim to provide maximum uptime (99.9% uptime commitment for selected cloud plans), however we do not guarantee uninterrupted service availability. Scheduled maintenance, network failures, cyberattacks, or force majeure events may cause temporary disruption.

NaamX Solutions will use reasonable efforts to notify users of planned downtime via email or dashboard notice.

Users are responsible for maintaining their own backups unless backup services are explicitly included in your plan (e.g., managed backup add-on). NaamX Solutions may offer periodic system snapshots, but does not guarantee data retention beyond our disaster recovery policies.

We strongly recommend regular off-server backups of all critical data, websites, and databases.

NaamX Solutions reserves the right to suspend or terminate any account immediately without prior notice if:

• Account is involved in abuse, security threats, or policy violations
• User engages in prohibited activities as defined above
• Non-payment of outstanding dues beyond the grace period
• Providing false or fraudulent registration information

Suspended accounts may be permanently deleted after 30 days unless the breach is resolved or appealed successfully.

To the fullest extent permitted by law, NaamX Solutions shall not be responsible for:

• Data loss, corruption, or accidental deletion
• Business interruption, loss of revenue, profits, or goodwill
• Indirect, incidental, consequential, or punitive damages
• Third-party service failures, API downtimes, or external cyber incidents

Our total aggregate liability shall not exceed the total amount paid by you for the services during the three (3) months preceding the claim.

We reserve the right to update pricing, features, services, or these Terms & Conditions at any time. Material changes will be communicated via email, dashboard notification, or website notice. Continued use of our services after the effective date of modifications constitutes acceptance of the revised terms.

It is your responsibility to review this page periodically for updates.

These terms are governed under the applicable laws and regulations of the Islamic Republic of Pakistan. Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of courts in Gujrat, Punjab, Pakistan.

NaamX Solutions
Office # 11 2nd Floor Makkah Plaza, Sargodha Road, 50700, Gujrat Punjab, Pakistan

For legal inquiries or abuse reports: info@naamx.net (priority response).

By accessing or using any NaamX Solutions services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. Our systems employ intelligent monitoring for security and compliance; any automated decision affecting your account can be reviewed by our support team upon request.